RENO & CARSON CITY, NEVADA BUSINESSES TO AVOID
Regarding my Vacation Home near Reno, Nevada
Good Advice - Check out our helpful General Advice page.
Pellet Stove Businesses - click here to read an in-depth article on what to watch out for before you buy.
Terribles Casino's in Nevada - They openly endorse and "sponsor" a gay pride parade to bring this filthy lifestyle into Reno, Nevada. Do not patronize their casino or their gasoline stations otherwise you are "supporting" that gay pride parade.
Comstock Hearth & Home in Carson City, Nevada - I had to take the company to court on a false advertising issue. I won a judgment against them in 2008. The company fought me all the way to court until a judge had to hand down a verdict in my favor. My advice? Go elsewhere to shop. It was not an enjoyable experience doing business with this business! And don't believe any brochures making promises they hand to you. I did and I had to go to court to get the matter rectified. Click here to read free helpful advice on how to buy a pellet stove.
Mr. Gutter of Reno, Nevada - I had to file a Better Business Bureau complaint on this firm and a formal complaint with the Nevada Contractors Board in 2009. They installed a gutter system, then when it leaked they avoided fixing it by breaking two confirmed appointments I made with them to fix the problem in a 30 day period. Eventually, they did fix the problem when the Nevada Contractors Board investigator arrived on site and it was fixed, yet with heated argumentation by Mr. Gutter giving excuses why he does not have to warrantee his work, even when promised in writing on the sales receipt. I was prepared to take Mr. Gutter to court so he could tell the judge he does not legally have to warrantee his workmanship! I know which way the wind was blowing and I knew the judge would put some sense into Mr. Gutter's inappropriate reasoning's and justifications. It would have been a strong educational moment for them in court, for sure! My advice? Go elsewhere if you need a gutter installed! Hire a true professional who really care about their customer and honors their warrantees without delays or arguments. Who needs this grief?
Handyman Connection - This Nevada business has handyman available to fix things on and around your home, but they charge a $40 fee just for them to come to your residence to give you a price quote. If they quote high and you don't like it, they keep your $40. This is a bad deal for the consumer! I strongly suggest you find another handyman service as they are listed in the Yellow Pages and they don't charge up-front fees. Needless to say, I didn't bother using the Handyman Connection to perform work on my home!
All America Door - I wanted a simple storm door installed so I looked in the Yellow Pages and found a large display advertisement of a door company that specializes in installing doors. I called and when the man, Ray, showed up I asked him if I should buy a Pella or an Anderson door and he told me he can install any kind of door, it does not matter. So, I buy an Anderson door and schedule for them to come out and install it. They show up, install the door, I pay them and all should have been okay, but I soon discover the door is constantly unlatching. Ray left letting me believe all was well with the door. I come home and the door is open to swing in the wind which could break the door. So, Ray comes out and fixes it. I later discover he fixed it by putting a cardboard shim behind the striker plate instead of metal and now the door lock jams and strikes metal when I use it. Ray left letting me believe all was well with the door. When I called Ray he gave excuses that he does not know what is wrong, but would come back out. And, the door is still not closing properly I discover the screws in the striker plate are falling out. When I call Ray on the phone he begins using excuses, "I followed the manufactures instructions when I installed the door," he says. So later reading the instructions they do not say to use cardboard as a shim. I find many moths are entering the home and I notice the storm door is not sealing up tight at the bottom and bottom left side. I had to call the factory to get advice, talk to Home Depot installers to get advice and they tell me the storm door installation job was improperly performed. The factory sent me a new Z-bar because Ray drilled the striker plate holes in the wrong place or misaligned it causing all of these problems and I find the door itself is not installed properly. I can put my entire finger in the lower gap, that's how much the door stay's open. Totally out of alignment! Now he has to return to fix all these mistakes. Is this the classic signature of a professional storm door installation or clearly incompetent business practices? You decide. I already have made my decision after going through this repetitious fixing of a simple storm door installation and so I recommend you hire somebody else to install doors. Update: All American Door did come out to fix the door and made it close much better (only after Ray gave me a very hard time saying the door was perfect when it never was, etc.) then Ray told me he would refund my money, but he never did send the refund and the "cardboard" shim he installed is still in place which is inferior materials to use to shim a door according to the professionals I spoke with. Is this what you want? I sure did not want this abuse. And he does not list his business address in his Yellow Pages ad and he would not give me his business address when I asked him for it.
Thompson Garage Door Company - I had nothing but trouble with this door company to the point I almost had to sue them. Shoddy workmanship, disrespectful treatment, business deceptive practices, etc. I complained to the radio and television stations they advertise with as they do not deliver according to their advertising promises. It's a long story, but you will better served not to do any business with Thompson Garage Door Company. They will not fix your door right the first time and it will fail in the future and you will be in need of calling them or another company to re-fix your door. They butchered my garage door from unprofessional workmanship. They don't even use common rulers to make measurements (they use their eyeball and misalign parts doing the job all wrong) and when finished they leave without cleaning up the mess they make. Very unprofessional and they just can't do the job right the first time. Oh, and if you get into trouble with them? The owner of the company will not speak with you or meet with you. Yes, he will ignore you! Is that how you want to be treated?
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